I have always been very pleased with Bob Lindsay Acura’s service and staff. All questions answered and left with a clean vehicle!
Great service for the vehicle battery replacement and complimentary wash Comfortable wait at the dealership
I had my first Oil, Lube, and Filter at the dealership today; it went very well as expected! I don't know that I've even had to honk my horn when pulling up to service because they always open the service door before I have a chance. The entire service team is super responsive and that makes me feel great about my purchase with Acura.
As always, my service work at Bob Lindsay Acura was great. Easy to arrange, convenient times available, wonderful service work, super customer service. In my many years of driving, I have never encountered a better auto dealership. Many thanks and keep up the work.
Excellent attention to maintenance required and suggestions for repair-before-failure items. Quick response to request for service. I trust these folks. Service department is the best!
Professional service and courtesy interactions. I trust your dealership to preform required service at a fair price.
Quick and great service. Friendly staff. Cleaned car. Timely. Explained what was done and answered all questions.
People were very organized and prompt. Friendly people who were knowledgeable concerning my RDX and made it feel as if they cared about me and my vehicle
I was very satisfied with the service I received on Wednesday last week. Bob Lindsay continues to exceed my expectations each time and every time.
Julia was great; very courteous and easily met my need for a quick trn around.
Excellent service. Quick and efficient appointment; was able to look at potential vehicles while I waited.
Julia was amazing in my recent visit to have routine maintenance on my car. 10/10
I was warmly greeted upon arriving at the dealership. The service team was friendly as well. It had not been arranged prior to my visit that I would have a loaner vehicle. When I asked, they accommodated me with that as well.
First time I have been back since buying my RDX last fall. Just got mud flaps installed. They were ready for me when I arrived and was told it would take about an hour and it did. Man that handled this was great- very friendly and competent . Don't mind hanging out in the lounge area- snacks and beverages offered- always well stocked and very clean.
The tech was very friendly and knowledgeable. Would definitely recommend this place to everyone. Awesome service.
Each of my visits to service for regular or warranty service with Bob Lindsay Acura has been a positive experience. I have been treated kindly and fairly regardless of the issue. Thanks so much Julia, Mark, Scott and Tim for making each visit valuable. I am sure I am forgetting names but all deserve kudos!
Enjoyable purchase experience. Nice facility. Knowledgeable personnel. Ben was very helpful in assisting our selection
They have always done a great job servicing my Acuras (TL and RDX) this is the first certified RDX I have purchased from them. The whole experience has been great and we love the cookies.
This is our third Acura from Bob Lindsey Acura. The whole experience from sales to service after the sale has been great.
Bob Lindsay Acura is very customer service focused and therefore always a pleasure to deal with! Access to service is easy and communication strong! Thank you!
I had an issue with my battery, made a call to Julia, she got me in right away. The service technician was terrific, called me promptly with an update om what I needed, then again when the job was done. So easy, and so professional!
Always have availability of appointment at convenient times. Provides consistent and quality service each time.
My first service visit for LOF and rotation. Service completed in timely manner during a snowstorm. I was surprised that redelivery was not completed on the service drive due to the weather.
This is our second vehicle we have purchased at Bob Lindsay Acura. Both of our experiences have been flawless and simple. The staff in the sales room are kind and friendly. Ben Shaffer has taken great care of us before and after the sale. We highly recommend this dealership.
I had an issue with the interior lights of my 2020 MDX. Service tech traced it to a loose wire below the dash which was probably knocked loose when i changed over to my winter floor mats the day before. my bad their great fixed when getting my oil changed during scheduled service Bob Lindsay Acura is always the best Many thanks
Professional, friendly service performed in a timely manner. Bright, comfortable, inviting waiting area. Very happy with our Acura RDX and service provided by Bob Lindsay Acura.
Service was great...very professional and knowledgeable staff. They acknowledged me by name when I pulled in. Comfotable waiting area and the service was quicker than I expected.
Awesome folks to work with! Very helpful and gracious! We appreciate the great service team as well, especially my brother Scott Tucker 😊
Great service! Very professional and knowledgeable staff. The showroom and waiting area are very nice and comfortable.
The service at Bob Lindsay Acura is unparalleled with other dealerships I have went to for simple services like an oil change. I really like their business center office space where I can go in for a simple oil change and work on my laptop in peace and quiet while my vehicle is being worked on. I would highly recommend Bob Lindsay Acura for all of your service needs! 😊
They treat us with respect. Their estimates for repairs have been up front and very nearly the amount of the estimate.
Service is always exceptional. That's why I drive from Bloomington to have my vehicle serviced.
They acknowledged me by name when I pulled in. Waiting area was comfortable with various drinks and snacks. The service was quicker than I expected.
Scott was great! He helped me with my current service and found out about ordering a spare key for my vehicle. Keep up the good work.
One of the main reasons we are repeat Bob Lindsay Acura customers is because Mark Flejstad, the Service Manager, has always taken a personal interest in the service of our vehicles. His focus on customer satisfaction is greatly appreciated.
The service was great. The waiting rom was clean and comfortable. The restroom was clean. No complaints whatsoever!
uneventful service visit as always, our instructions were followed and performed on time, no issues
We have always received excellent service from Bob Lindsay. They are very professional, courteous, and competent .
I always receive professional, courteous and pleasant service as well as good snacks! Thank you!
Will see how things go in future-hopefully OK. We are new customers & 1st Acura purchase-have owned 9 Honda's.
Great experience at Bob Lindsay Acura. Mr. Lindsay and his wife were there, and it was a pleasure meeting them. Everyone at the dealership, from sales to service, are always super nice and really seem to care about their customers.
I had a fairly extensive list of maintenance items to be completed and the dealership took care of them quickly and efficiently. The service was performed in less than 2.5 hours. I was provided with a loaner car because of the time involved…… very much appreciated. Total cost of maintenance was very reasonable. I was afraid that the cost would be considerably higher. Julia Jenkins, the service rep kept me in the loop on the progress of the service, and she made sure there were no surprises.
The technician that worked on my vehicle did an awesome job of fixing my vehicle. I would recommend 100%
Bob Lindsay Acura is always very accommodating. I have been going there since 2014 and always have a good experience. Everything I have asked for has been done. The waiting area is comfortable.
Work done well and in half expected time. Comfortable surroundings to wait in. Good to chat with my sales rep while waiting.
Once again, the friendly folks at the dealership did what they said they would do! The task was installing an accessory, and they did a great job. Thanks to all.
I have been a Bob Lindsay customer for about 5 years and abandoned Lexus to move to BLA. I like the informal setting, know many of the staff and because I make service a priority know the Service manager and some of the techs. I also know the salesman we have purchased our Acura's from and make a point to touch base with him when we have a car in for service. I am totally comfortable waiting there for our cars and look forward to continuing the relationship.
Everyone is very friendly at this dealership. When our car needs service we are able to get in quickly. They explain well what service needs to be done on car. If I wait for the car to be worked on, the waiting room is comfortable. Prices for service seem fair and always appreciate being able to get car washed when needed.
We have enjoyed everything about this dealer. From sales thru maintenance. We were treated like royalty. Nice job. We hope to do another lease with acura
We have had nothing but top-notch dealings at Bob Lindsay Acura. The staff are very friendly and accommodating for any need. We just purchased our second vehicle from them and very happy with the experience.
The service department is always top notch. I appreciated their working me in without an appointment when tire pressure warning light came on. They also took care of my oil change and tire rotation that had been scheduled for later this week.
I have worked with all the folks at Bob Lindsay Acura for 8 years having purchased 4 MDXs and 2 TLXs which includes the redesigned 2021 TLX. I've purchased many cars over the years and Bob Lindsay Acura/Honda is unique in the car business. Everyone is honest,knowledgeable, professional and make the car buying experience fun. On a scale of 1-10, I'd rate them a 12!
First regular service for my 2020 MDX. As usual, Bob Lindsay Acura's service manager and the service technicians were great to deal with and did a wonderful job. Keep up the good work
Bob Lindsay Acura is a very clean dealership, with a very friendly staff. The Starbucks coffee was awesome and the homemade treats too. The bathrooms were very clean as well.
Both Tim and Sandy were top notch in representing Acura for the sale and financing of our new MDX. Thank you very much for your service.
The whole Service Team always provides great customer experience each time I bring in my MDX. I have worked with all of them at different times and they are always very friendly and take the time to address my concerns. Thanks a bunch...
The service department took on a difficult problem with a tire leaking very slowly but steadily over a long period of time. Normal diagnostic testing did not find the leak and two attempts in last two years also failed including demounting and remounting the rim. This time the technician tried checking with the tire loaded on the lift tracks and found an embedded nail not visible once surface.
Great service and very accommodating to my needs. I live 2 hours away but was able to leave my car, use a great loaner, and get all of my service requirements completed in one visit. This included a recall, oil change and tire rotation, wiper blade replacements, and door ding repairs.
Always courteous, and friendly, like I was the only customer they have ever had! This time was for scheduled service. I highly recommend for sales and service!
Always courteous, and friendly, like I was the only customer they have ever had! This time was for scheduled service. I highly recommend for sales and service!
Same as the last 4 purchases GREAT SERVICE with attention to all the details. Thanks again for making this a very easy auto purchase in all aspects of the sale.
Nice to visit a dealership that the approach its customers that are cordial. The service was on time. They washed my car it was a great visit.
Bob and Sandy made the process of buying our new Acura easy and quick. This is our third Acura and we wish now we had bought them all at Bob Lindsay!
Great sales and service staff . Thanks for the great car. will continue to seek your expertise to keep my new tlx running like it should.
great service. even bought a new tlx a-spec. salesman was great. but the cars sell themselves.All the staff is very helpful and knowledgeable.
The service at Bob Lindsay Acura is alway great. The customer service is first class and the technicians never fail to complete the work in a timely manner. Keep up the good work.
This is our 3rd Acura from Bob Lindsay so do I need to say more? Through the years we have never experienced anything but excellent sales and service. The recent purchase of a new 2022 MDX was a pleasure from start to finish. Our salesman Ben was easy to work with, knowledgable, professional and thorough. This won't be our last purchase from this dealership
What an interesting day and a great experience. I brought my 6 cylinder TLX in for routine service and drove away in a new MDX. While waiting for my car, I alway look around at the new vehicles. I enjoy seeing the cutting edge changes that Acura is pushing forward. Ben and I talked about the new 2021 RDX which interested me. The test drive was a joy, good leg room, really comfortable. I enjoyed the 2 liter turbo motor, the performance is great. I drive 110 mile a day as a commute and think that the 6 cylinder is better suited for my long ...
I had a Sat. morning service appointment, and "Scott" was prompt, friendly, helpful and efficient! I can't say enough positive about the visit. But in one word, "GREAT!" Thank you!
Very pleasant to work with. I feel like they are honest and explain things fairly. The waiting room is very clean and accommodating. Great hot chocolate too!
Great dealership Friendly and professional staff. Clean and inviting waiting area. Always leave with a positive feeling after a service call because I can trust their work
Always first class service, very friendly and treated as top priority. Will definitely come back again when I’m ready to purchase my next vehicle
Very happy with there service ! Very friendly and informative and told us everything we needed to know! This is our second vehicle we have leased
The service personnel are Always courteous. Vehicle done in very timely manner, as promised. Accommodating, Generous and no problem getting loaner. Very pleasant experience from beginning to end.
as always, great service on my vehicle and great customer service from everyone at Bob Lindsay Acura It is a blessing to have people that really care about the product they sell and service and work hard to make sure that their customers are satisfied with the experience
This dealership, from sales, to finance, to service is top notch. First class service as well as friendly service at every turn. Couldn't ask for a better experience. John and Sandy were terrific!!
I have been leasing vehicles from Bob Lindsay for about 15 years - and, I come back because of the Acura brand but also because of the people at the dealership. This time I had a great salesperson, Kyle Jackson, and anyone who has worked with Sandy Schmitt knows what an incredible person she is. I can't recommend this dealership enough.
Truly listen to what I have to say - I appreciate that. My vehicle is in and out quickly, and usually sooner than expected. Thank you!
Got my car right in and fixed it quickly Comfortable place to wait Always friendly and Julia is always helpful This is a great dealership
I appreciate the thorough assessment of my vehicle. I am always grateful for the car cleaning which comes with the services I receive. Thank you for your excellent work.
This is the 3rd new car I have purchased from Bob Lindsay Acura, and as always the process was painless and the Acura team was very professional .
I decided to give Jim and his team 5 stars because he made the transaction go very smooth and shipped my suv to my home state.
This dealership is consistently excellent in service, prompt, cleans the car, answers questions and has a comfortable waiting area. I notice this time that business is slow because of Covid19 with few customers and that is a good reason to give this dealership your business !
I have lways had a good experience at your dealership whether leasing, buying or selling. Everyone is always friendly and the waiting area is clean and comfortable.
The Bob Lindsay Acura staff is always friendly, and knowledgeable about my vehicle. The service department is the best, they are always very accommodating. The area is clean and and well organized.
Wonderful staff, great honest service and pleasant wait time. My 2 visits first for an oil and differential service followed by a problem related to the front brakes. Service advisor Scott Tucker addressed my concerns with the front brakes and discovered that they were installed incorrectly by another Chicago Acura dealer 3 years ago, He suggested that I have the dealer who did the last brake have it fixed hopefully free of charge. I do commend the honesty of the service technician and the integrity of Scott Tucker who could have looked the other way and fix the problem and charge me, ...
Service was quick with little wait time. Don't really understand why you need 25 words but here you go. twenty five words for you.
Friendly people that actually made the whole experience enjoyable on an otherwise dreadful weather day. Storms in the area kept anyone from being outside therefore all of our interaction with the auto we purchased was moved inside other than the test drive.
Service was quick which was awesome. The service was for the Recall of my fuel pump. In addition I was offered the opportunity to repair damaged to one of my rims.
Excellent experience from start to finish. John & Sandy were wonderful! Made you feel like family from the beginning! Very knowledgeable and very kind! Thank you!
top notch service, and always friendly staff, very clean environment, no real wait; like the complimentary car wash. Overall, feel valued as a customer. Will return again.
The staff made you feel really good about purchasing a car from them and answered your questions and worked with you to make it happen.
I took my 2016 Acura TLX to Bob Lindsay Acura for standard maintenance service on the transmission and an oil change. I asked that they check the tires that seemed to be losing air. They reseated the tires with bead sealer, no more issues. They also check the brakes as i was feeling a slight "flutter" when braking hard. They trued the rotors and put new pad on the front. At 93,700 miles, it was the first time they were replaced. WOW As always, I am very please with the service. My Acura is my daily driver. At 110 miles a ...
The customer service in the shop was excellent. Always very friendly and thorough. They got me in and out quickly and the waiting are was very nice with WiFi so I could work. Thank you.
I took my 2020 Acura RDX for Maintenance “A” at 4353 miles. It just needed the oil change and check up. I waited for the vehicle, and it was complete (including washing) in under one hour. Service department staff was friendly and attentive.
I just bought my second Acura from Bob Lindsay Acura. I have always been treated with courtesy by the sales staff, the service department, and all support personnel. I would give a special mention to Tim Lipsey for his assistance on both my purchases and to Sandy Schmidt for guiding me though the financial arrangements. When needed the service department has also always been thorough and very helpful. Thanks to all!
They were ready when I arrived, the service was completed in a very timely manner. The shop and office were very clean and the staff was very friendly.
Service department was ready for my car when I arrived. The service provided was completed in a very timely manner, as well as, I really appreciate the 14-15 point checklist to make sure other areas of the car are performing satisfactory. I checked pricing of my services online before booking my service appointment and the pricing was very competitive. Great service, great people, great dealership. I highly recommend this dealership to my friends, family, and colleagues. Thank you.
I have two Acura's and have been happy with the service from the beginning. There are no mistakes or misunderstandings and I trust them. I always feel at home there because most of the staff know who I am.
I visited the Service department for a scheduled appointment. The staff was professional, the service was great and in timely manner. I will not let anyone else service my car but Bob Lindsay Acura. Incidentally, I drive from Bettendorf Iowa to Peoria Illinois which is a 100 miles away to get my car serviced by these professionals. Kind regards, Tony Elias
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