Dropped vehicle off to a smiling Julia around 7:30AM. Expected the car to be done by the end of the day, but to my surprise, was done and washed by 10:30AM. Great experience! Highly recommend!
I showed up without an appt. I had a problem with my parking assist indicator. They assessed the problem and promptly fixed it. They then washed my car for me. Everyone was great!
Worked was done well and on time. Service personnel are always courtesy and explain the work done. Have always been treated well by all service personnel.
Spent some time looking around and visiting dealerships over the past few weeks. I kept going back to an Acura TLX as my choice. I made a phone call to Bob Lindsay Acura. I talked with Tim Lipsey explaining I have a strong interest in one of the vehicles listed in their inventory. Tim informed me he wanted to put hands on the vehicle to ensure they still have it. He confirmed it was in stock. Perfect, we set an appointment, where I learned it was his day off. I told him I can make another day. Not necessary, I would be happy to meet with you. On arrival the car I was interested in was inside a customer viewing area. The car was spotless!!! What I found really amazing is every employee I encountered during my time walking around looking, both inside and outside of the building greeted me. I came prepared with research on the vehicle I was interested in. Not needed, they exceeded those figures in their offer. I received what I considered a very fair deal for both of us. Amazingly I went through a seamless very professional negotiation and purchase. My experience here rates this dealership and staff as Fantastic!!!3-13-18 I'm back for an oil change and tire rotation.Honsetly this is the best dealership I have dealt with. They definitely are interested in their customers first. No pressure sales at all.
Roger Waldo (salesperson) and Sandy Schmidt (finance manager) were so pleasant to work with. The sales process was smooth and paperwork was seamless. The entire experience at Bob Lindsay Acura was exemplary, and I appreciate their willingness to give back to the community (WCIC sponsorship, Foster-Pet Outreach, etc). Truly a pleasure!
Each time I've had to deal with Bob Lindsay Acura it has been a first class experience. From the service to the staff everyone has always been very professional, friendly and treat you as part of their "Acura" family. I so badly want to trade and get a new Acura but need to hold off until spring. Can't wait!!
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